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‎01-04-2022 06:42 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 17-cd1
Operating System: Microsoft Windows 11

Hi Guys! 

 

Please could you help me! My laptop is making a really annoying crackling noise when any music or sound is played on my laptop. I've tried deleting the audio software and reading other ones but nothings worked so far! 😞  Please help x

Category:
1 REPLY 1

‎01-05-2022 02:29 PM

HP Recommended

@weewoman 

 

Please perform a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                             https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111285.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

 

 

BH
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