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‎04-02-2024 05:29 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello , so i been using my laptop for gaming and work  its hp omen 16 with rtx 3070 & amd r7 5000 series

My problem happened not long ago ( a month ago)  but fixed itself so i did not think about it

So i was gaming with my laptop last month and it shutdown and went to hibernation with out my permission so i thought maybe because it overheat however i have the ac on all the time so i thought it was my bad so i let it rest and after 2 hours it started working never to have that problem again for a month 

But today i turned it on and i was doing some work nothing heavy duty and it just turned off it was full battery & ac was on no it wasnt overheating since i wasn't gaming

Battrey doesn't show that it's Charging the port 

Screen is off

When i press the turn on button nothing happend

I tried the unplug it and press & hold power for 30 sec did not work

I removed the battery (its wired but removable battery) and did 30sec trick again did not work 

It doesn't charge with out battery as well and it doesn't turn on 

I heard omen 16 doesn't have CMOS battery so idk what else to do 

Did the motherboard get fried? Or just a port/battery problems

Since i did not spill anything on it i doubt it got fried

Its my main laptop for work since i cant access it i cant work 

Please any way to help me will be appreciated 🙏

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