Declined order with no refund in a week

[alier18]

Hello,

I know this question might have been asked a lot but here are my details of the problem. I made an order, it was declined, transaction appeared on my credit card statement. It has been 8 working days since then and no refund to my credit card yet. I was told to contact HP via phone number but I’m residing outside of US and have no opportunity to do so. Is there a way to resolve this issue via email?

All information can be presented upon request. Sorry if this is the wrong board to post to.

Thank you

[asmita6658 · Accepted solution]

Hi @alier18

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