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‎09-01-2020 06:58 AM

HP Recommended
Product: Pavillion Gaming 15=ec0xxx
Operating System: Microsoft Windows 10 (64-bit)

Well i bought this laptop and it has 8gb of ram but 2 gb is used by amd ryzen 5 3550H. I want to reduce it as I have only 6gb of ram left Which is not enough. I looked around the Bios but there is no option to reduce vram. Is there any other way to reduce it. To like 1 gb or 512 mb, As 2gb is never used as this has a dedicated  gtx 1650. Please help meScreenshot (67).png

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-03-2020 01:22 PM

HP Recommended

@Ari16

 

I reviewed your post and I understand that you want to know whether you can reduce the VRAM on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

There is no option on the computer to increase are decrease the VRAM. This is by design. AMD reserves some memory capacity in order to support the Microsoft PlayReady feature.

 

Refer to the below article for more information.

 

https://support.hp.com/in-en/document/c06526774

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1

‎09-03-2020 01:22 PM

HP Recommended

@Ari16

 

I reviewed your post and I understand that you want to know whether you can reduce the VRAM on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

There is no option on the computer to increase are decrease the VRAM. This is by design. AMD reserves some memory capacity in order to support the Microsoft PlayReady feature.

 

Refer to the below article for more information.

 

https://support.hp.com/in-en/document/c06526774

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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