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‎11-04-2022 11:29 AM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)

Most of the time when I shutdown my laptop and then on the display not work but laptop is on i eject my battery cable and clean ram cardbut it's not working....i have a small business please help me

 

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1 REPLY 1

‎11-05-2022 05:29 AM

HP Recommended

Hello @Manish_kk 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Double check with external monitor connected via vga/hdmi cable.

Do you see boot screen and Windows loading on external monitor ?

 

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

 

(2) Please report your results

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