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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-30-2020 07:30 AM

HP Recommended

Hello,

 

Just bought an HP 15 dk00004nq gaming laptop and I want to know if hinge related problems are covered under warranty. I want to know because I read a lot about hinge problems. The warranty is one year covered by HP and one year by the store, so it's 2 years.

 

Thank you!

1 REPLY 1

‎07-30-2020 04:59 PM

HP Recommended

@Vexades Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

 

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