• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎10-29-2021 07:27 PM

HP Recommended
Product: HP Pavilion Gaming Laptop PC 15
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2xxx

 

When I was gaming I noticed that somehow it wont register if I press more than 4 keys at once, is this normal? can I somehow change it? or is this keyboard broken? 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2021 01:05 PM

HP Recommended

@TezzT 

 

What is your HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2xxx machine ? For example

 

               HP Pavilion Gaming Laptop 15-ec2021nr

 

Its keyboard does not support NKRO.  You have to replace the whole top cover. No available part which has NKRO keyboard

 

Regards 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-30-2021 01:05 PM

HP Recommended

@TezzT 

 

What is your HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2xxx machine ? For example

 

               HP Pavilion Gaming Laptop 15-ec2021nr

 

Its keyboard does not support NKRO.  You have to replace the whole top cover. No available part which has NKRO keyboard

 

Regards 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No

‎10-30-2021 08:15 PM

HP Recommended

Im not exactly sure which one pavilion gaming this is since I dont know how to check but it does have a r5 5600h and an rtx 3050

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.