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‎08-08-2022 04:52 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0011nt
Operating System: Microsoft Windows 11

I am currently a Flutter developer and using Android Studio on my notebook. My computer does not open emulator on vs code or android studio. I once could solve this problem but it happened again. Then I formatted my computer. It solved my problem again for one time try, then it broke down again and I could not use my computer for my job ever since. Can you guide me to see my options? I really have to solve this issue but I cannot find any way to solve it. 

Thanks.

 

Category:
1 REPLY 1

‎08-09-2022 05:37 AM

HP Recommended

Hello @csknekin 

 

Sorry to hear that you are having problems ... and I would like to help you.

I strongly advise you to go back to Windows 10 as your notebook model

is not fully tested and certified by HP for Windows 11.

 

Try ...

 

(1) Backup <all> personal data (documents/pictures/videos etc...) to external USB hard drive

 

(2) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

Please report your results

 

Only continue with (3) if no technical problems are detected!

 

(3) Downgrade from Windows 11 to Windows 10

https://www.techadvisor.com/article/744263/how-to-downgrade-from-windows-11-to-windows-10.html

 

(4) if downgrade fails ...

 

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All HP software and drivers are included )

 

--- Solution ---  B)

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

 

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers/laptops

 

(5) Please report your results

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