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‎09-05-2020 09:15 AM

HP Recommended
Product: OMEN by HP Laptop (product number 1DN33EA#ABU)
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I've been having issues with games, particularly Cities Skylines, crashing, seemingly due to lack of RAM. I looked and found that of the 8GB of RAM installed, 6GB was "hardware reserved", leaving just 2GB available. I spoke to a friend, who confirmed that this reservation was excessive.

 

How can I fix this issue?

2 people had the same question
2 REPLIES 2

‎09-05-2020 02:48 PM

HP Recommended

@trnspnt 

 

Where did you get the information from ? Can you see something similar to the following image from System

 

           sys properties.png

 

What are those numbers ? Your machine is an HP Omen 15-ax206na which has 2 x 4GB of RAM.

 

Regards.

BH
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‎09-06-2020 04:54 AM

HP Recommended

Thanks for your response and apologies for the late reply. The numbers I stated in the original post were from that device specs section yesterday. In the meantime I did some various bits of fiddling with drivers, and updated my version of Win10 from version 1903 to version 2004, and I'm now seeing 7.89GB available, so the issue seems to be resolved although I'm not sure exactly how or why. 

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