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05-15-2022 09:21 AM
Some keys on my keyboard are not working and some external damage. Since my warranty has expired, I wanted to get an estimate on the cost of repair. ( I took some images of the damage) If possible, would there be a discount if I purchase insurance repair coverage right away, or is this too late for my product?
05-15-2022 10:56 PM
That is indeed unfortunate. First, check your warranty status once again if you haven't done so already: Official HP® Warranty Check – United States | HP® Customer Support. If your warranty has expired, I would take your laptop to a local PC repair/service store and ask them for an estimate.
Or -depending on your repair-savviness, you could endeavor to replace your keyboard yourself. There are helpful tutorial videos available online, like here: (256) Remove and Replace the Keyboard | OMEN X by HP 17-ap0xx | HP - YouTube. You could try to find a keyboard replacement through Accessories | HP® Official Store, but that may not work. You'll have to do some research yourself to see if the following link represents the keyboard you need: New for HP omen 17-CB 17-cb0006ng cb0003xx cb0006xx cb0050nr US Backlit keyboard | eBay.
Hope this helps.
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