FPS drop whilst charging

[Owen_B4L]

Hi community,

When I am gaming with my laptop plugged my FPS drops to around 10fps and the game is unplayable.

This issue is probably better suited for my graphics card provider but if anyone has had this issue or knows why this would happen I would appreciate it.

Thanks in advance.

[Echo_Lake]

@Owen_B4L

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery)
BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating)

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and    Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer. 

And, also refer to Improving Video Game Performance or FPS
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Owen_B4L]

Apologies, I have since found a different solution.

[Echo_Lake]

@Owen_B4L

Thank you for posting back. 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.