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Markeinstein
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Message 1 of 2
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FPS drops in any game

HP Recommended
OMEN by HP - 17-an016nm
Microsoft Windows 10 (64-bit)

Hi everyone. My laptop has recently started to really heat up, it reaches 90 degrees on m GPU and CPU while im gaming. I assume that is the reason why my FPS has started to drop. I updated my drivers, my bios even did some adjusting do enhance performance but nothing is working. I bought a cooler which is not helping also. Im thinking about opening and cleaning my laptop from dust, but im afraid it's going to void my warranty. If someone can give any tips to fix or how to clean my laptop without voiding my warranty it would be greatly appreciated. Stay safe guys.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Markeinstein

Welcome to the HP Support Community. I'd be happy to assist you.

  • When was it working fine?
  • Were there any hardware or software changes made recently?

For now, let us try these steps to resolve this issue:

 

Follow the steps mentioned in this document to reduce system overheating issues.

 

Update the BIOS

Click here to download the latest BIOS for your PC.

 

For more info on improving FPS, refer to this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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