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HP Recommended
HP Omen i5 6300HQ GTX960m
Microsoft Windows 10 (64-bit)

Hello,

 

So i have this HP Omen laptop and it ran pretty well until a few days ago.

In several games, in which i had at least 60 FPS now I've met the issue that is "every 2/3 minutes my Fps drops to 18/20." in different games (PUBG, BF1 etc.).

I have unparked my cores, turned off Game DVR , clear ram every time i start the game and have switched to performance in the NVidia control panel.

Only thing that is left is the temperature, which is in some situations around 90 degrees.
I would like to clean the laptop but since it is prohibited i won't. (to be honest i just don't have a screwdriver that is small enough for these devilisch screws.). 

 

Note: I have met this problem just a few days ago, the laptop was working fine until then.
Have it for about 1 and a half year now.

 

If you guys would be so nice to help me with some options it would be lovely.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You are very welcome, @Gracjan99.

 


@Gracjan99 wrote:

I don't have to open the laptop right?

Just clean the vents etc.?

 

@thanks a lot for the help, @old_geekster.


No, you don't have to open the case to clean what is recommended in the Guide that I provided.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

5 REPLIES 5
HP Recommended

@Gracjan99, welcome back to the forum.

 

I have read of situations where this was happening and the gamer ran MALWAREBYTES (FREE).  It found some threats that when removed solved the problem.  You could give this a try.  

 

You can clean the vents on the laptop and use a flat surface to sit it on when playing games.  I use a lap-desk which works great.  Mine is a bit different than the one in my link, but very similar.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Thank you for your respond!

 

Will it work if i use a vacuumcleaner instead of compressed air? It is pretty late at my place and all stores with compressed air are closed.

 

Have a great day!

HP Recommended

Thank you for the additional information, @Gracjan99.

 

I don't often recommend using a vacuum cleaner, but if you do, just be very cautious.  I would rather see you wait until morning to get canned air, however.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

I don't have to open the laptop right?

Just clean the vents etc.?

 

Thanks a lot for the help, @old_geekster.

HP Recommended

You are very welcome, @Gracjan99.

 


@Gracjan99 wrote:

I don't have to open the laptop right?

Just clean the vents etc.?

 

@thanks a lot for the help, @old_geekster.


No, you don't have to open the case to clean what is recommended in the Guide that I provided.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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