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HP Recommended
HP omen
Microsoft Windows 10 (64-bit)

Hi, 

 

Hope anyone can help me with this since I'm not very good with computers myself. 

My HP omen was always doing alright regarding the FPS while playing games, for example, while playing league of legends I have no big issues. However, I just installed a new game which I thought would be easier to run but the framerate is so bad I can't even play. Anyone that can help me with this?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

i5-6300 and nVidia GeForce 960M 2 gb video.

 

SYSTEM REQUIREMENTS

MINIMUM:
    • OS: Windows 7
    • Processor: Intel Core i5-750 @ 2.67GHz | AMD Phenom II X4 965 @ 3.4GHz
    • Memory: 8 GB RAM
    • Graphics: NVIDIA GeForce GTX 660 2GB | AMD Radeon HD 7850 2GB
    • DirectX: Version 9.0c
    • Storage: 30 GB available space
    • Sound Card: DirectX 9.0c Compatible

Its not a terribly demanding game and your laptop should meet the minimum specs. Are you sure the game has been set to run from the dedicated nVidia card and not the Intel card? 

 

https://www.digitalcitizen.life/set-which-video-cards-are-used-apps-games-windows-10

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Please tell us the model of Omen you have so we can figure out what hardware it has and then the title of the game. The obvious thing to ask is what are the minimum and recommended hardware requirements for the game and does the laptop meet them?

HP Recommended

Hi, thanks for your fast reply. I have an hp omen 17w000ND. The game that is currently not working is Crash Bandicoot N. Sane Trilogy 

HP Recommended

i5-6300 and nVidia GeForce 960M 2 gb video.

 

SYSTEM REQUIREMENTS

MINIMUM:
    • OS: Windows 7
    • Processor: Intel Core i5-750 @ 2.67GHz | AMD Phenom II X4 965 @ 3.4GHz
    • Memory: 8 GB RAM
    • Graphics: NVIDIA GeForce GTX 660 2GB | AMD Radeon HD 7850 2GB
    • DirectX: Version 9.0c
    • Storage: 30 GB available space
    • Sound Card: DirectX 9.0c Compatible

Its not a terribly demanding game and your laptop should meet the minimum specs. Are you sure the game has been set to run from the dedicated nVidia card and not the Intel card? 

 

https://www.digitalcitizen.life/set-which-video-cards-are-used-apps-games-windows-10

 

 

HP Recommended

I've set it to run from the Nvidia card and it seems to be working a lot better! My laptop is making very loud noises but that's okay haha as long as I can play it. Thanks for your help!

HP Recommended

Yes when you are stressing the dedicated video card the fans will kick in hard as they are designed to do. You may want to install something like the speedfan app to monitor temperatures but that is only a precaution. 

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