• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
HP Pavillion 15 ck063tx
Microsoft Windows 10 (64-bit)

Hi all,

 

I bought this laptop like a year +. 

Previously i downloaded some game like ring of elysium and pubg tencent, battle royale..

The game have some lag even playing at lowest graphic.

I thought it was my spec problem. i upgraded as below spec now.

Original :  I5 8250U 

Original GPU : MX150 

RAM upgraded : 12GB

HDD : Upgraded to SSD 256, current utilize less than 150GB.

 

The problem still persist..

Now game i try is Warframe and CS GO, using lowest resolution, and lowest graphic setting.

Once i enter, it works like normal for around 20-30 sec with above 60FPS and it will drop to 2FPS - 10FPS for few sec, and go up to 50-60 and keep recycle.

 

Thing i did,

  1. Disable automatic window update (previously it give me problem due to consume CPU utilization and Memory)
  2. performance plan to max
  3. upgrade graphic driver to latest version
  4. disable Window DVR setting (regedit)
  5. Window performance to maximum. 
  6. I tried update bios but i unable to update it said unable to open bios image

I read quite alot of stuff before i post and all does not give me a solution.

Below sample video as you can see my GPU % of utilization sudden drop to 20% or less and my FPS drop to 5 or less.

2 REPLIES 2
HP Recommended

Hello @-EK- 

 

How long ago did this start happening? After a certain Windows update?

 

Have you went into the NVIDIA control panel and tried switching the graphics card used to the NVIDIA card only and not Auto Select... (it might currently be set to Auto Select)?

Will look something like this....

 

Screenshot_2018-10-26 Re Hp omen laptop is lagging.png

HP Recommended

Hi, i think it should be since i bought this laptop as earlier i thought was ram or hdd issue till i upgraded it.

I tried your solution and its still dropping to below 10 fps.. maybe like 3 fps.. 

 

i updated my first post with video..

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.