Facing Ram Management Problems

[YashBajpai13]

Hey everyone !

I am facing bad ram management problems in my laptop.

Some services called service host are using up too much ram, like after turning the computer on and surfing on the net for 10-15 minutes the ram usage reaches 90% and then after a few more minutes of usage all the apps turn off and laptop starts hanging like crazy, the screen turns black for few minutes and then i cant do anything but restart the laptop to fix.

What could  be the possible reasons for this ?

My laptop has 8 gb ram.

If you all want more info about my laptop apps and hardware and stuff i will give it to you all.

thank you all!

[Jeet_singh]

@YashBajpai13,

Thank you for posting your query on HP Support Community,

• Have you run complete hardware diagnostics on the computer to eliminate hardware failure?
• Did this happen after a windows or software update do you remember?
• Have you run virus and spyware scans on the machine?
   
• For a start, please perform complete hardware diagnostics on the computer to ensure that the hardware is fully functional.

Let's try to run an extensive system test from F2 and check if the hardware components on your PC are functioning correctly.

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second.

When the menu appears, press the F2 key.

3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

4. Click Extensive Test.

5. Click Run once, or Loop until error.

While the test is running, the time remaining and test result for each component are

shown on the screen.

6. If a component fails a test, write down the failure ID (24-digit code) so you have it

available when you contact HP Customer Support. The information is also available in

Test Logs on the main menu.

• If any failure code gets displayed for a failed component, then please make a note of it. The computer needs to be serviced as it could have a hardware failure. Please run both extensive tests and component tests. It takes about 2 hours to run.
• If all the tests pass, then please run virus and spyware scans with very reliable security software to quarantine them or delete them if found.

• Next thing, I would suggest here is to Run Windows Updates troubleshooter -

  Download and install the troubleshooter from this link.

  Now try to perform a Windows update:

  1) In the search box, type and open Windows Updates. 

  2) Check for updates. 

  3) If the updates are available, click on install and restart the computer.

  If the issue still persists, I would suggest here is to update the Bios, chipset and graphics card drivers on your computer from  HP Support Assistant Updates - 

  1) In the search box, type and open HP Support Assistant. 
  2) Check for updates. 
  3) If the updates are available, click on install and restart the computer. 

• Later please perform all the prescribed steps from this document for slow performance issues. Please perform only those steps that have not been done yet by you.
• Also please perform all the prescribed steps from this document HP PCs - Using Task Manager (Windows 10, 😎
• Please check which process is eating up CPU and computer resources and make a note of it Then follow all the steps mentioned in the document to try and resolve the issue.
• Please check this Microsoft document for enhancing performance issues and perform the relevant steps.

Please let me know if this resolves the issue, or if you require further assistance!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!