• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-05-2022 11:01 PM - edited ‎02-05-2022 11:03 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I recently tried to install samsung 970 evo plus 1tb ssd by replacing optane memory of 32 gb but when i did that my original hp ssd of 512 gb was not showing in my system but when i again put the optain memory hp ssd was showing in the system.
So my question is, the optane memory and hp ssd are they somehow connected to each other?
is there any solution to how i can install a new ssd in place of optane and still use my hp ssd?

please give me a solution to this.

Category:
1 REPLY 1

‎02-06-2022 07:48 AM

HP Recommended

Hi:

 

Did you disable the Intel Optane memory using the Intel RST software and in the BIOS (if applicable) prior to removing the Optane memory.

 

If not, you probably need to do that.

 

See the last two sections of the article at the link below...

 

HP PCs - Installing and Using Intel Optane | HP® Customer Support

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.