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HP Recommended

Hi Mate,


I have a 17" omen with the same issue.  I7 8750H GTX 1070 ...


I had a long battle with HP customer support team, my laptop has been in warranty repair, and still the same.


It turned out after long phone calls, IT IS DESIGNED LIKE THAT ... FAN2 is a low speed fan ... I've been told today by HP customer team !!!!!!!!!!!!!!!

 

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1 REPLY 1
HP Recommended

@Xcepter I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee


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Let's keep asking questions and growing together.
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