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‎10-11-2020 01:26 AM

HP Recommended
Product: HP Omen 17-w216nf
Operating System: Microsoft Windows 10 (64-bit)

Hi!

There is a problem with the fan on my laptop.

 

Screenshot_1.png

 

Both fans are never in the same speed. Is any way of fixing it?

When I use games or heavy programs, my computer shuts down and gives a blue screen error cod "critical process died" and shuts down when I try to open it I get a "hard disk 3f0" error.

 

ps. Yes, all driver are up to date.

 

Hoping someone can help me and thanks

 

M4K4R

3 REPLIES 3

‎10-11-2020 02:49 PM

HP Recommended

@M4K4R 

 

Fans are controlled by heat sensors. Each area has one fan and heat sensor will adjust fan speed depending how hot its area is. I think this is a good design

 

Hope this makes sense.

 

Regards.

BH
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‎10-11-2020 03:01 PM - edited ‎10-11-2020 03:02 PM

HP Recommended

Hi @Banhien

 

Thank you for return,  so why my computer shuts down by itself ?

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‎10-12-2020 01:52 PM

HP Recommended

@M4K4R 

 

There are few reasons as mentioned on the following article

 

              https://www.technorms.com/40307/5-reasons-laptop-shutting-randomly

 

Regards.

BH
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