Fan issue on HP Omen 17-w216nf

M4K4R · ‎10-11-2020

Hi!

There is a problem with the fan on my laptop.

Both fans are never in the same speed. Is any way of fixing it?

When I use games or heavy programs, my computer shuts down and gives a blue screen error cod "critical process died" and shuts down when I try to open it I get a "hard disk 3f0" error.

ps. Yes, all driver are up to date.

Hoping someone can help me and thanks

M4K4R

banhien · ‎10-11-2020

@M4K4R

Fans are controlled by heat sensors. Each area has one fan and heat sensor will adjust fan speed depending how hot its area is. I think this is a good design

Hope this makes sense.

Regards.

BH
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M4K4R · ‎10-11-2020

Hi @Banhien

Thank you for return, so why my computer shuts down by itself ?

banhien · ‎10-12-2020

@M4K4R

There are few reasons as mentioned on the following article

https://www.technorms.com/40307/5-reasons-laptop-shutting-randomly

Regards.

BH
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