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‎11-08-2023 04:46 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T56AV)
Operating System: Microsoft Windows 11

Laptop is overheating and the fan constantly runs at 5200 RPM and I tried changing the power plan cleaned the vents as well as kept the omen gaming hub to balance as well as tried keeping the fan speed to manual but it does not work this is barely a week old laptop and the issues are hectic I asked for phone call but nothing 1 hour passed already...6GB graphics Ryzen 7 and it heats up within 10 minutes of gaming is ridiculous I had Hp Victus Ryzen 5 it was better than this I wan immediate solitio

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1 REPLY 1

‎11-14-2023 12:24 PM

HP Recommended

Hi @Khansama,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are facing fan issue with your Laptop

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Check the 'OMEN Performance Control' setting by clicking on the link.

 

Also, update the BIOS for your PC by clicking on the link.

 

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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