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‎10-19-2020 10:12 AM

HP Recommended
Product: HP Omen 15 15-dc1024na
Operating System: Microsoft Windows 10 (64-bit)

Essentially the fan (on the right, if the laptop was in my lap being used), has suddenly started making a whirring noise, I'm aware both fans are normally not on but this one is on normally but is now making noise (see video below). 

At first I chalked it up to maybe some dirt or dust so I got a spray duster and gave it a clear out, still noisy.. Has anyone encountered this issue? My other thought was perhaps the lubricante on the pin holding the fan had worn and that's what I'm hearing, however I'm reluctant to take it apart until exhausting all other options!

Sorry for the paragraph, James

Please let me know if you can't access the video below! 

 

https://drive.google.com/folderview?id=1hdDM0Pc1Lc092PlduDmAP_iYm6WryStK 

 

1 person had the same question
1 REPLY 1

‎10-22-2020 06:44 AM

HP Recommended

@Titaniumgecko1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I appreciate all your efforts and expertise in troubleshooting this issue

 

Please ensure you have the latest BIOS installed https://support.hp.com/us-en/drivers

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c01007591

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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