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06-01-2023 01:13 PM
For a while now some parts of the laptop's casing are damaged and I recently seem to have lost a screw for the lid. I can't quite replace them but I would like to know if any of the damages are in definite need of being taken care of and whether or not i should be careful about something in particular. There is a missing screw from the bottom lid, a corner of the laptop where the plastic broke off ( I had my laptop in a bag carrying it to uni and as I lifted the laptop from the bag that part just fell off, terrified to take it with me anywhere ever since ), and a damaged SD socket, that damage occured when the adapter used for the SD card got stuck and in my attempts to remove it, It bent that part of the casing. I believe that because of that damage the bottom lid doesn't adjust properly and I aint certain of what damages that could cause. I think I notice screws being loosed up lately on their own and I guess that might be the case but i dont know. I will provide photos below. Thanks for anyone who takes the time to provide me with any feedback
06-04-2023 10:26 PM
Hi @Alex4162,
Welcome to the HP Support Community.
I'd like to help!
This unit might need service. You will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee