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Locked

‎08-16-2023 10:06 AM - last edited on ‎08-16-2023 04:07 PM by Moderator

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)

So i forgot the Bios Admin password and while i do still know the power-on password i tried something that I thought would work one too many times and now i have the HP SpareKey Recovery code "System SN: [personal info removed]" what should i do to resolve this?

 

Edit: to clarify, what can i do to change/remove the password, as the device still functions perfectly (albeit no acces to the BIOS ;p) 

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1 REPLY 1

‎08-16-2023 04:07 PM

HP Recommended

Hi,

Thank you for visiting the HP Support Community.

In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

Regards. Stay safe.

I work on behalf of HP.
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