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- Fortnite Crashing, error [DX_ERROR_DEVICE_HUNG]

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06-01-2024 11:33 AM
Product: HP EliteBook 840 G5 Notebook PC
Fortnite crashing, [DX_ERROR_DEVICE_HUNG] and Application FortniteClient has been blocked from accessing graphics hardware. No idea what's causing it, except Windows failing to find the driver and therefore crashing my game, while also lagging my laptop EXTREMELY hard (mouse moves/updated every second while Fortnite was crashed, but window was still opened)
Been through 2 Epic support tickets, Intel wouldn't respond, and here I am.
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