Create an account on the HP Community to personalize your profile and ask a question
11-26-2022 06:55 PM
Product: HP Pavilion Gaming - 15-ec0013dx
Ever since I bought the laptop the GeForce 1050 has been the same, after 15 minutes of gaming the framerate drops to literally 2 and unplayable for 10 seconds, and then it happens each minute. I've had the laptop for 3 years and it's been a recurring problem. I've looked up tutorials and every single thing I could do to fix it, and none of them have ever worked. my laptop came with another graphics card too, and AMD Radeon Vega 8 and that one has a consistent frame rate, but it only runs at the worst settings of each games and only at like 25-30 fps at most. This is my first time contacting support, since all I've been doing is watching tutorials so hopefully if your reading this you could give me a solution.
1 REPLY 1
11-30-2022 09:04 AM
Welcome to the HP support community.
I understand that you are getting with the frame rate, I am glad to assist you.
Update the Bios, chipset, and drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
- HPSA will automatically search for all the latest drivers for your Notebook
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date.
- Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community