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‎02-11-2020 10:13 PM

HP Recommended
Product: Pavilion Gaming Laptop 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

When purchasing my laptop from the HP store, I was notified of the offer for a free copy of Red Dead with any purchase of a system containing a 9th gen intel core. My laptop arrived (and we are in love with each other) however, I still haven't received the download info.

2 people had the same question
1 REPLY 1

‎02-14-2020 07:22 AM

HP Recommended

Hi @lunalove1

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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