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lunalove1
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Message 1 of 2
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Free download of RDR2 never sent

HP Recommended
Pavilion Gaming Laptop 15-dk0xxx
Microsoft Windows 10 (64-bit)

When purchasing my laptop from the HP store, I was notified of the offer for a free copy of Red Dead with any purchase of a system containing a 9th gen intel core. My laptop arrived (and we are in love with each other) however, I still haven't received the download info.

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @lunalove1

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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