Hi @John422,
I'm not sure if you've tried it already but try running the built-in troubleshooters:
- Open Settings
- Navigate to Troubleshoot
- Select the Audio troubleshooters
To be honest, these never really work so I don't expect anything to change. Check if you have any system restores available. In the Windows 10 Search bar, type in and enter "Create a Restore Point." If a restore point is available, the System Restore... button is clickable.
Otherwise, it might just be faster to do a system recovery or a reset.
I used to be an HP Expert. I no longer participate in this community.