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Pranav861
Level 1
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Message 1 of 3
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Flag Post

GPU stuck at 300mhz

‎11-08-2021 07:29 AM - edited ‎11-08-2021 08:36 AM

HP Recommended
Product: HP OMEN 15 DC 1093tx
Operating System: Microsoft Windows 10 (64-bit)

I own HP omen with i7 9750h, and gtx 1650. I am facing a weird problem suddenly, 1. my GPU sometimes stays at 300mhz with full usage(msi afterburner) until I restart laptop, After restarting it goes back to 1495+ mhz which is ideal for this gpu. and 2. sometimes between my gaming sessions, laptops lags and it becomes unusable in few seconds, only option is to hold power button for force shutdown.  FPS is between 10-50. I get 60 on battery normally. This problem occured suddenly out of nowhere. After clean installation of wndows 10 second problem disappeared, facing only first now.

I tried clean installation of Windows 10, reinstalled drivers and also my BIOS is up to date, thermal pasting

Category:
2 REPLIES 2
erico
Level 17
Level 17
49,575 12,109 4,815 13,157
Message 2 of 3
Flag Post

‎11-08-2021 03:14 PM

HP Recommended

Hi @Pranav861 

 

Using MSI Afterburner may have not been the wisest choice you have ever made. If you played around with the absolutely not supported overclocking software, you may have inadvertently damaged your notebook's discrete graphics.

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!
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Pranav861
Author
Level 1
13 6 0 1
Message 3 of 3
Flag Post

‎11-08-2021 09:12 PM

HP Recommended

Problem occurred before using that software, I installed MSI Afterburner to check the cause of problem. i used it only for monitoring core clock, fps and temps

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