cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Pranav861
Level 1
13 6 0 1
Message 1 of 3
485
Flag Post

GPU stuck at 300mhz

HP Recommended
HP OMEN 15 DC 1093tx
Microsoft Windows 10 (64-bit)

I own HP omen with i7 9750h, and gtx 1650. I am facing a weird problem suddenly, 1. my GPU sometimes stays at 300mhz with full usage(msi afterburner) until I restart laptop, After restarting it goes back to 1495+ mhz which is ideal for this gpu. and 2. sometimes between my gaming sessions, laptops lags and it becomes unusable in few seconds, only option is to hold power button for force shutdown.  FPS is between 10-50. I get 60 on battery normally. This problem occured suddenly out of nowhere. After clean installation of wndows 10 second problem disappeared, facing only first now.

I tried clean installation of Windows 10, reinstalled drivers and also my BIOS is up to date, thermal pasting

2 REPLIES 2
erico
Level 17
Level 17
49,575 12,109 4,815 13,157
Message 2 of 3
Flag Post
HP Recommended

Hi @Pranav861 

 

Using MSI Afterburner may have not been the wisest choice you have ever made. If you played around with the absolutely not supported overclocking software, you may have inadvertently damaged your notebook's discrete graphics.

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!
Was this reply helpful? Yes No
Pranav861
Author
Level 1
13 6 0 1
Message 3 of 3
Flag Post
HP Recommended

Problem occurred before using that software, I installed MSI Afterburner to check the cause of problem. i used it only for monitoring core clock, fps and temps

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation