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Windows 11 Support Center. -
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- Re: Games lags al lot while plugged in

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12-10-2022 06:17 AM
Hi, I have a Omen laptop 15 en 0004 running Windows 11. I' ve never had any issue while playing, always had 90 fps stable. Lately, every game have an immense lag, running at 15-20 fps. I updated my Nvidia game experience and AMD drivers, I also put my power save options to max performance. My specs are:
CPU: AMD Ryzen 7 4800H with Radeon Graphics
GPU: AMD Radeon Graphics
Nvidia GeForce RTX 2060
RAM: 16gb
I also put the image setting into the nvidia control panel at max performance
12-10-2022 02:46 PM
Hello @GiuseppeStrollo
Sorry to hear that you are having problems ... I would like to help you.
There is an undefined sofware or technical ac adapter and/or motherboard error. |
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform Extensive Tests
--->>> Perform Component Tests ( AC Adapter / Battery )
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )