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Gaming 17
Microsoft Windows 10 (64-bit)

Hi

Im very new to PCs so be gentle with me.

My laptop crashed, so I held down the power buttons turn off,  but now it will not switch back on. 

I tried the take out battery technic, with no luck. 

I read something about resetting the bios, but there didn’t seem to be a CMOS battery, so can this be done, if so how?

Cheers

1 REPLY 1
HP Recommended

Before reading this, don't try if laptop is under warranty, as i needed to remove the back case,

 

I managed to start the laptop up, by i think, removing the battery, then plugging back in and starting up.

This just left a black screen and the power button light up, so i read somewhere about holding windows and the B button, until the bios screen appears, then press enter.

All seems to be fine, now. 

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