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‎06-23-2022 01:28 PM

HP Recommended
Product: OMEN by HP 17-cb0090nr
Operating System: Microsoft Windows 10 (64-bit)

Anyone knows what program besides gaming hub needs to be installed to get the gaming hub kea to work on the keyboard. it's not the end of the world to press it and nothing happen just a pet peeve to have a non functional button. Note software wise this is a fresh install of windows 10 besides gaming hub nothing else is installed all other drivers gtx 2080 was download from NVIDIA ect. as I try to install only what I need to not have bloatware. And once I know what program I need that will make it into my list of need to reinstall after a reformat list. https://h30434.www3.hp.com/t5/Gaming-Notebooks/Hp-Omen-Omen-Button-Not-Working/td-p/7179581 and that button

Category:
1 REPLY 1

‎06-23-2022 05:12 PM

HP Recommended

Hello @Rei_Hino 

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.46 Rev.A41.1 MBMay 9, 2022Download

 

(2) Uninstall OMEN Gaming Hub SDK Package

(3) Reboot

 

(4) Install and run Support Assistant to update all drivers in one place and check for driver/hardware issues

HP Support Assistant

9.7.536.0 Rev.A167.0 MBJul 19, 2021Download

 

(3) Install OMEN Gaming Hub SDK Package

OMEN Gaming Hub SDK Package

1.0.54 Rev.B48.2 MBFeb 18, 2022Download

 

(4) Reboot

(5) Test again ...

 

best regards

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             ⌨️

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