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10-31-2020 06:35 PM
Hi there, for a while now my laptop just will not switch on at all, I plug charger in orange light on side of charger port flashes for a second then goes off - I was using it one night and then went to turn it on the next day and nothing happens - tried holding power button in for 15 seconds, its out of warranty so opened it up to see if I could clear cmos but no bios battery or jumper present - took battery out - held power button for 15 second and put back in and still no luck.
Any help greatly appreciated thank you so much feel like I've chucked £1000 down the drain
11-04-2020 11:34 AM
Welcome to HP Community
I have gone through your Post and I understand your concerns
Please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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