Good gaming laptop - low fps in games.

[szymonk211]

This is new, freshly bought laptop with NVIDIA gtx 1050 and Intel core i7 7700HQ 2.80 ghz . I experience very low fps (unplayable) in games even on low graphics settings. I installed current nvidia graphic drivers. I observe high CPU usage - 100 % all the time and high CPU temperature while playing (about 83 degree). Temperature drops down to normal when is stop playing.

[Photoray002]

Hello @szymonk211 

This sometimes helps....

If this is a new purchase, you need to force it to manually search for updates first.

Go to All Settings>Update and Security>Check for Updates. Force it to check for updates until you cannot find anymore.

Then go the the HP Support Assistant and have it check for driver updates and install them.

83 degrees during gaming is about normal for those laptops. They run hotter than a desktop does.

If the cpu is still running 100% in the Task Manager after updating, look to see what service is taking up the most resources at that time. It might be antivirus running in the background or something else. You can try disabling that service once you spot it.

[szymonk211]

Hello

Sadly updates didn't help and I don't see any service taking away resources. 

[Photoray002]

Im sorry then, I would have no way of knowing what is eating up the cpu like that in this case.

Sometimes I have seen in this situation when the computer is brand new, its better to reinstall the operating system and start over before you get many programs loaded into it. For example: there could be something corrupted in the registry or such.

IF you choose to do so, you can either clean install the OS, or simply run the HP Recovery process and reinstall to factory settings. https://support.hp.com/us-en/document/c04758961

[szymonk211]

I had no time to do clean install, but I have other hint:

brightness controll seems to be broken: when I try to change brightness by pressing f2 or f3 there is flashing icon with changing brightness level, but real brightness stays the same. This only happens on Windows (on dual botted Ubuntu brightness controll works fine)