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‎09-02-2020 02:35 AM

HP Recommended
Product: Example: Omen 17 cb0005na

I can’t believe my 4 month old Omen 17 needs servicing already. Had so much trouble since I bought my unit. First with my ac adapter and now the unit needs servicing. I would’nt recommend hp product so disappointed

1 REPLY 1

‎09-04-2020 08:46 AM

HP Recommended

@Pogingpat05


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a Diagnostic Test and let me know if you hear that Grating Sound

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Audio

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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