• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
HP Pavilion Gaming Laptop 15
Microsoft Windows 10 (64-bit)

HELLO, MY HP Pavilion Gaming Laptop 15-cx0xxx SWITCHES TO BATTERY MODE WHILE THE POWER ADAPTER IS CONNECTED TO AC POWER. PLEASE ANY HELP ON HOW TO FIX THIS?

 

ALSO THE BATTERY CANNOT CHARGE FULLY NOW. PLEASE ANY SOLUTIONS?

1 REPLY 1
HP Recommended

Hello,

When you boot the system, press F10 several times

BIOS menu will open

Look for "Battery Care Function " in the tab "System Configuration" and check it is set to 100 %

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.