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‎12-23-2018 10:32 AM

HP Recommended
Product: Omen 15-Ax001ne
Operating System: Microsoft Windows 10 (64-bit)

HP 3D DriveGuard is no longer Available  after windows 1803 17134.472 update

Please Help me to get back my HP 3d driveguard....

reply me fast as soon as posible.

 

Thank You

 

Sincerely,

Binyamin

3 REPLIES 3

‎12-23-2018 11:39 AM

HP Recommended

@BinyaminSheikh

Did you try reinstalling the HP Driveguard for your system?

You actually wrote the model number wrong. What is the correct model please? The last letter is wrong.

The old download for that series hasnt been updated since 2016.

You could try reinstalling it to see if it works...

sp76484.exe

 

There is a newer version for some of HPs other models that might work, if the above does not...

sp88981.exe

 

Hope it helps.

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‎12-24-2018 01:36 AM

HP Recommended

Check My Model No: Omen 15-ax001ne as shown in Picture.

This Picture is the back of my laptop please see and reply my previous question about HP 3D driveguard is no longer available..

 

20181224_132433-1-1.jpg20181224_132433-1.jpgScreenshot (1).png

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‎12-24-2018 11:35 PM

HP Recommended

OK thanks, that number wont come up for me in the HP Search bar, but I found it by product number instead.

As I said before, try reinstalling with the links I gave. Does it help at all?

IF you have restore points on, you can try reverting back before the update that messed up the drive guard.

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