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OMEN by HP 15-dh0007na
Microsoft Windows 10 (64-bit)

The battery was consistently showing that there needed to be a replacement then it stopped and now the entire laptop is slowing down. I need a replacement battery (warranty is still active I have the form for the extended 3 year warranty!)

1 REPLY 1
HP Recommended

Hi @OJ1012 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing battery issue.

 

Request you to please click on this link and follow the steps to test the battery.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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