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HP Recommended
OMEN 15 DC1093TX
Microsoft Windows 10 (64-bit)

I bought the festive offer. Today i got an email from[edit stating the below. Is this the additional 2yr warranty and accidental damage protection plan that i bought as a part of festive offer.  When i got the email, i checked my warranty status to confirm it, but it showed only normal one year warrantyScreenshot_20191111-095612.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Govind98

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

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HP Recommended

@Govind98

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
HP Recommended

@Govind98

 

We have not heard back from you.  If you still need assistance please let us know.

 

Cheers

I work on behalf of HP
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