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06-22-2020 05:57 PM - edited 06-22-2020 06:06 PM
I purchased the HP Gaming Laptop in 2018. The base warranty had expired a few months ago. My problem is whenever the laptop closes, the hinge case pops open alongside with the bezel for the display. It makes very loud popping sounds whenever I close the laptop. The device has been on my desk for years and never has it been dropped. I've searched around the forums and I've seen that this is a common occurrence for the Pavillion series. Is there anything that I could do to get this repaired?
08-26-2020 08:36 PM
Nothing has been solved yet, sadly. Their support is absolutely horrendous and requires me to purchase a warranty in order to get to a human being. I plan on buying the parts on Amazon and opening this entire laptop to save myself the mental strain of horrible customer service.