02-14-2020 10:00 AM
Laptop overheated and would not turn on. Please help
02-17-2020 07:47 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- Are you getting any error when you start the computer?
- Do you see any lights on the keyboard?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
I am an HP Employee