-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- HP OMEN 15 Freezing

Create an account on the HP Community to personalize your profile and ask a question
01-22-2019 09:27 AM
I bought this gaming pc (geoforce 1050) yesterday, I installed windows 10 64 bits, done all the windows updates.
the pc is freezing alot, specially ingame, where it freezes three, four times in a single game (30 mins period), i have an external monitor connected, i open/close the lid the freeze is gone till 5-10 min later it freezes again.
installing the nvidea drivers doesn't fix the prb.
it freezes also happens when i'm not playing, just using a browser, but a lot less often.
any ideas how can I fix this?
01-22-2019 04:47 PM - edited 01-22-2019 04:49 PM
@Chtiwi, welcome to the forum.
If you are not running Windows 10, 1809 (October 2018 update), I highly suggest that you do the update. Here is the Microsoft Download page:
Use the "Update now" button to begin the update. Once you have updated to 1809, you should assure that it is fully up to date; software and drivers.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!