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‎03-20-2020 10:35 AM

HP Recommended
Product: HP OMEN 15
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Everytime i open my laptop, the bottom of the screen gets stuck (caught against the bottom part) and it causes the screen to pop and the hinges to click.

I've seen this problem several times on the forum, each time handled by the HP team, but i have no clue what to do.

 

I'm not on the warranty anymore.

Thank you for your help

1 person had the same question
1 REPLY 1

‎03-20-2020 11:41 AM

HP Recommended

@KruleS Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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