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KruleS
Level 1
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Message 1 of 2
364
Flag Post

HP OMEN 15 HINGE CRACKING

HP Recommended
HP OMEN 15
Microsoft Windows 10 (64-bit)

Hi,

Everytime i open my laptop, the bottom of the screen gets stuck (caught against the bottom part) and it causes the screen to pop and the hinges to click.

I've seen this problem several times on the forum, each time handled by the HP team, but i have no clue what to do.

 

I'm not on the warranty anymore.

Thank you for your help

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@KruleS Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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