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Crafter2000_x
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HP OMEN 15 Squeaky/clicky bottom right corner

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HP OMEN 15-ek0730nd
Microsoft Windows 10 (64-bit)

So I recently bought a HP OMEN 15-ek0730nd and I noticed that the bottom right of the screen right next to the hinge makes a sort of clicky / squeaky noise whenever the laptop is moved in any way. You can't see any flex or that it's popped but when you even slighty touch that corner it makes that clicky noise. It's less then a week old so im wondering if this is a common problem and is there a way to fix this?

 

Kind regards,

 

Connor

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Riddle_Decipher
HP Support Agent
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@Crafter2000_x I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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