-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- HP OMEN — 15-ce037ur, swollen battery

Create an account on the HP Community to personalize your profile and ask a question
09-15-2019
01:01 AM
- last edited on
09-15-2019
09:53 AM
by
Jacky-D
Hello.
On my laptop HP OMEN — 15-ce037ur, swollen battery. Laptop purchased less than 2 years ago in Citilink (Russia).
The warranty on the laptop is already over, I checked the serial number.
But are HP batteries so short-lived that they can not withstand two years of operation?
Battery from 2017/07.
Laptop seryal: [edited]
Foto
09-15-2019 09:53 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.