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HP OMEN — 15-ce037ur, swollen battery

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HP OMEN — 15-ce037ur
Microsoft Windows 10 (64-bit)


On my laptop HP OMEN — 15-ce037ur, swollen battery. Laptop purchased less than 2 years ago in Citilink (Russia).

The warranty on the laptop is already over, I checked the serial number.

But are HP batteries so short-lived that they can not withstand two years of operation? 

Battery from 2017/07.

Laptop seryal: [edited]


IMG_20190915_083942 — копия.jpgIMG_20190915_083950 — копия.jpgIMG_20190915_084005 — копия.jpg

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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


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