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‎01-30-2019 01:52 AM

HP Recommended
Product: HP OMEN 15-dc0006np
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Yesterday evening I bought this laptop, and after all the software actualization (Windows and Hp Assistance) I am not able to change/manager the colors led of the keyboard.

Can you please support.

Tks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2019 02:23 AM

HP Recommended

Hello @Tungs 

 

Not all of the various models in the 15-dc0000 series have rgb lighting.

Yours is one of those that does not. It only has whats called a 2 zone lighting keyboard.

Its only going to be red lighting. Thats why the option does not show in the Omen Command Center.

Here are your specs... https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/22362852/document...

 

Im sorry.

View solution in original post

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1 REPLY 1

‎01-30-2019 02:23 AM

HP Recommended

Hello @Tungs 

 

Not all of the various models in the 15-dc0000 series have rgb lighting.

Yours is one of those that does not. It only has whats called a 2 zone lighting keyboard.

Its only going to be red lighting. Thats why the option does not show in the Omen Command Center.

Here are your specs... https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/22362852/document...

 

Im sorry.

Was this reply helpful? Yes No
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