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06-24-2021 07:41 AM - edited 06-24-2021 07:42 AM
I have bought a new SSD to add on as a secondary drive, however the left m.2 slot is not detecting it.
I ran all updates that windows would allow me to do including the BIOS, but it is still not being seen in BIOS.
I tested the new SSD on the right m.2 slot and it can be seen by BIOS and passes the disk check.
I tested the SSD that came with the laptop and it is not detected on the left slot either.
Any help would be appreciated.
07-04-2021 08:15 AM
Hi@OmahaQuest, Welcome to the HP Support Community!
I have gone through your post and would like to help
As per the Service Guide, the Notebook supports up to
Try doing the BIOS defaults. that fix the issue
Hope this helps! Keep me posted.
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