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- HP OMEN 17- cb0040nr - Backlight bleed

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09-20-2019 06:41 PM - edited 09-20-2019 09:22 PM
Hey Guys,
Today I received my OMEN by HP 17-cb0040nr.
And upon viewing the screen, there's some really distracting back-light bleeds happening.
I've attached a pic for reference...My brothers MSI GE75 raider doesn't have this issue...
Does anyone else own this model, and is it common?
09-23-2019 11:14 AM
@PM80, Welcome to the HP Support Community!
Have you connected an external monitor and check if the issue persists?
Install updates using HP Support Assistant
- In the search box, type and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Also, check for any pending windows update. Once updates, reboot the PC
If the issue persists, on the PC, go to Device manager > expand display adapter > right click and uninstall.
Reboot the PC so that the driver gets automatically installed.
Keep me posted for any other assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee