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- HP OMEN 17-w213nf (1st gen) Hinge dislocated

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09-17-2019 02:38 AM
Hi, my laptop as recently dislocated the left hinge leading to a small damage on the hinde itself and the metallic chassis of the screen ( one screw popped out and the arm got unwelmed). I would like to know if HP can repair this problem, as a matter of fact my PC isn't under warranty anymore but has already been shipped for several problems earlier... I'm a bit concerned at the price this repair would be as it's pretty annoying to encounter that much of problems on a 1200$ gaming laptop.
Thanks for your time.
09-17-2019 09:35 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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